Local Program Needs Volunteers to Serve as Long-Term Care Ombudsmen

The Deep East Area Agency on Aging Long-Term Care Ombudsman Program is seeking volunteers in Nacogdoches, Shelby, San Augustine, and Sabine counties to advocate for residents living in nursing homes and assisted living facilities.


Volunteer ombudsmen visit residents, identify and investigate complaints, and educate residents, families, and facility staff on protecting the health, safety, welfare, and rights of individuals living in long-term care settings. Ombudsman services are free and confidential.


Volunteers must be at least 18-years old and complete a free, 36-hour training course that includes classroom, self-study and in-facility training. No prior experience is required. Hours are flexible and determined by each volunteer. Training starts February 25, 2020. Registration is required. If you have one hour per week to make a difference in someone’s life, please contact Tonya Jackson-Simpson at (409)384-5704 extension 5326 or tonya.jackson@detcog.org to register for the course.



 The Deep East Area Agency on Aging is a program of the Deep East Area Council of Governments is governed by elected officials from the ten-county region it serves and has worked for more than 45 years as an advocate, planner and coordinator on important regional issues. Programs and services related to public safety and emergency response, environmental planning, economic and community development and the elderly are delivered at a regional level to leverage funding, maximize cooperation and eliminate duplication.

2019 by Deep Texas Council of Governments